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The Neo Smart Blinds App is designed to work with the Smart Controller, allowing you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 brands. The app offers custom instructions and control options that match the specific features supported by each blind brand. Major motorized blind brands and retailers have partnered with us to provide their own setup codes, customizing the app experience and making the pairing process easier. Compatible Smart Controllers (model C-BR300) with different casings: – Eclipse Powershade Smart Controller: oval case – Louvolite One Touch: rectangular case Which Setup Code Should I Use? We recommend using the setup code provided by your blind retailer. This ensures a simplified pairing process with a tailored list of options. If you purchased your Smart Controller from a different retailer and no setup code was provided, you can set up your account using the SBH20 setup code. Is My Motorized Blind Compatible with the Smart Controller? For each of your blinds, compare their remote controls with the compatibility list available at neosmartblinds.com under Menu > Smart Controller > Compatibility. Can't Find Your Remote Control in the List? If you don’t find one or more of your remote controls in the list, please email clear front and back photos of the remote(s) to our technical support team at tech@neosmartblinds.com for assistance. Smart Controller Technical Support In the Neo Smart Blinds app, go to Menu > Technical Support to access help tailored to your setup code. Alternatively, you can reach out to us at tech@neosmartblinds.com for further assistance. For online documentation, visit our Help Center at help.neosmartblinds.com.