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More than 170.000 users trust Zapptax to get their VAT refunds for purchases in France and Belgium. Here's why... ADVANTAGES Reliability: Zapptax is the first digital tax-refund operator approved by the tax and customs authorities. We’ve been operating since 2017. Usable everywhere: You can use Zapptax for tax-free shopping at ANY shop in France and Belgium, whether in-store or online. No restrictions: With no minimum purchase per store and per day, you can shop with peace of mind! Easy: Our 100% digital procedure happens entirely on your smartphone. Generate tax refund forms and get customs validation without messy paperwork. Amazing value: You get your money at the best rates in the business, and using the refund method of your choice (Bank transfer, Credit card, PayPal, ...) Great customer service: We offer 24/7 messaging and phone support if you have any questions or problems. HOW DOES IT WORK? It’s simple! Step 1: Download the app for free and complete your profile. Step 2: Fill in the dates of your stay in the European Union. Step 3: When shopping, ask the merchant for a “VAT invoice made out to Zapptax”. Photograph your invoices and upload them to the app or forward them by email to support@zapptax.com. Step 4: At the end of your stay, click to request the automatic generation of your tax-free forms. You will get one or more tax refund forms showing all of your purchases. Step 5: Validate your tax refund forms electronically at customs before leaving the EU by scanning the forms barcode at a self-service kiosk (PABLO device in France) or by presenting your passport to a customs agent in Belgium. And that’s all! Zapptax will process your refund and pay you using the method of your choice.